Gentse Winterfeesten. City event, Ghent.
- Segment
- City event
- Place
- Ghent, Belgium
- The mix
- Card and phone at every stand, vendors on their own terminals
- Numbers
- 135 standholders · 5 cities · over 1,000,000 transactions · about 40 support cases
Before
Standholders onboarded themselves online: details, menu, prices. The city set a commission per vendor and the reports it wanted to see.
On the day
Each vendor scanned a code at the onboarding desk and was selling on their own terminal in about 30 seconds, with a reporting link that showed only their numbers.
After
Payouts went out per vendor, approved by the vendor before funds released. About 40 support cases across the season.
Same payment methods. A new terminal. A new revenue line.
We change the terminal, keep every method you accept today, and connect what happens after the tap.